Venerdì 20 Gennaio 2017 - Aggiornato alle 14:31
A new tranche of tax invites to come into compliance: 60 thousand reminder letters sent to taxpayers who have forgotten to file their Vat return
The Agency warns in advance taxpayers who have not yet submitted, or not filled in properly, the Vat return for the 2015. The 60 thousand recipients can remedy by themselves and pay reduced penalties, without receiving additional tax checks. To communicate this chance to those who have not yet submitted the Vat return for 2015 or who presented it only with the VA-section compiled, the Inland Revenue is sending letters to the certified electronic mail (Pec) addresses of these taxpayers, in order to enable them to check and correct their position. These communications are part of the process of change that the Agency has taken in dealing with taxpayers, in order to increase the degree of confidence by the citizens and support the implementation of spontaneous tax obligations. Particularly, with an ad hoc fiscal Order recently enacted by the Head of the Revenue Agency, has been detailed the entire kit of procedures through which the information, to be verified to ensure the reduction of the sanctions provided, are made available to taxpayers. In addition to the certified mail address, communications and tax alerts travel by regular mail, to reach those who do not have an active Pec address, or not registered in public directories.
The pro-active compliance trend reaches the measure of 718 thousands tax alerts - With the last messages, unbound by the Director’s tax Order, the number of preventive tax alerts sent by the Revenue Agency to taxpayers in 2016 has overcome the 700 thousands, 718 thousands to be precise. In any case, the taxpayers designated to receive the specific invite to regularize their fiscal positions, are those who did not file their income tax returns, despite being obliged by having more income and more employers to detailed to the tax Administration. However, the ending purpose of the new communication strategy is precisely to encourage a spontaneous change course in order to avoid a later tax check .
What to do to come into compliance - Taxpayers who have not yet filed their Vat return relative to fiscal year 2015 can regularize their position by presenting the statement within 90 days as of December 29, 2016, paying a reduced fine. Instead, those who submitted their Vat return in 2015 with the completion of only part VA can regularize even now any errors committed and thus be eligible for the reduced fine, and this thanks to the institution of the income tax redemption.
How to communicate with the Agency to provide the clarifications requested - If the taxpayer has fulfilled its reporting obligations, will immediately notify the Revenue by calling 848 800 444 from a landline (local rate at the time) or the number 06.96668907 by cell-phone (cost under the tariff scheme applied by your service provider), from Monday to Friday from 9 to 17, selecting the "operator services> communication by the Central Assessment".
Fiscal compliance & tax enforcement communications set a new record in 2016 - In the framework of a new cooperative and pro-active strategy, in recent months the Agency has already sent 718 thousand letters to those who forgot to file their tax returns, despite having received more income from employment or retirement from different substitutes (Employers or social security bodies). Yet, in spite of that, those taxpayers did not make any adjustment, even partial, of the taxes due. Particularly, thousands communications of anomalies relate to the data declared by taxpayers through the sector studies, whilst other communications have been sent to citizens who do not have indicated all the capital gains or, in certain cases, to professionals who have not reported all fees certified by withholding and Vat subjects with declared sales lower than tax bills sent to customers.
Italy’s Revenue Agency launches a new sms-based tool
Or from e-government to m-government, another step towards a full fiscal interaction between tax Administrations and taxpayers. The Italian model.
Traditional fiscal correspondence seems more and more on the move to become an historical relic, at least in Italy. The last push on this direction arises from the fresh introduction by the Italian Revenue Agency of an innovative service whose main goal, in fact, is to keep inform and communicate with taxpayers on a variety of fiscal matters and in a more informal and friendly way, in other words, sending a simple, direct, tailored and personalized sms, or short-message-service, to their mobile phones.
Q. How to ease taxpayers compliance? A. By sms – Particularly, the main purpose of the new initiative is to inform citizens on waiting fiscal payments, tax refunds close to be paid and strict fiscal deadlines or expiring-dates. To begin, the Revenue Agency will send a customized message only to taxpayers who have already registered their profiles on Fisconline, the web-platform managed by the tax Administration, through which citizens can complete and submit their annual tax returns directly online. In details, the sms will reach taxpayers to inform them that a notice sent by registered mail is not yet been delivered as requested, or that the sums to be refunded have been finally accredited. In some cases, the sms can also works as a recall on the fact that there remain few days before a strict deadline scheduled for a due tax payment expires. Said that, the end of this new m-tool is clearly to prevent that for a simple distraction or forgetfulness, a number of taxpayers may face in the future a more expensive tax bill to be paid.
How to register – Interested taxpayers can activate the service at any time by accessing the private area of Fisconline. The new service, of course, has no cost to users and is immediately effective for the taxpayers already authorized to the use of online services. Finally, recognizing the Revenue messages on the phone's display is simple. They will appear, in fact, with the sender's name fully readable in clear: "Ag.Entrate".
Green light for tax refunds, in 160 characters - "The Revenue Agency is delivering your expected tax refund to the private bank account indicated. It will be paid soon". That’s, more or less, the sms informing citizens waiting to receive the sums due by the Agency that everything is “ok” and therefore the entire amount is being paid. Clearly, this sms will reach taxpayers who provided the coordinates for a direct deposit to the bank account, and even those who have opted for the more traditional scheme, which follows the path of collecting cash directly from the post office. A short message in the name of transparency will be sent also to those who have delegated a Caf or an intermediary to make payments on their behalf with F24: in this case, the message, or sms, will serve to inform that the payment was properly received and recorded in the databases of the Agency.
Use of an Innovative, Affordable, and Open-Source Short Message Service (SMS) based tool – Why to use sms to interact with citizens? Choosing the most effective way to communicate is essential to get things done. Particularly, the benefits of text messaging are hard to ignore, and many organizations, tax Administrations included, are choosing this simple and effective way to communicate . Here’s why.
Text messages get read - Average open rates for email hover in the 15-22% range and email is more likely to hit the spam folder before anyone ever even sees it. On the other hand, open rates for text messaging towers over email at 98% and most are read within 15 minutes of receiving them.
Text messaging is immediate - According to the last european surveys, it takes 90 minutes for the average person to respond to an email. It takes 90 seconds for the average person to respond to a text message. If what you are communicating is time-sensitive, then you want to be sure your audience gets the message.
Text messaging is personal and everywhere – Almost 80% of all Italian taxpayers have their mobile device within reach. More than two out of five of you have even slept with your phone! Plus, almost all mobile phones today are SMS-enabled, which means most everyone can receive text messages.
Text messaging doesn’t require an Internet connection - Can’t pick up a Wi-Fi signal? No problem. Text messaging doesn’t require Internet access, so even if you’re out of range, you can still receive a text.
Text messaging is download-free - Text messaging doesn’t require a smart phone and there is no need to download anything, unlike all messaging apps.
Text messaging allows tax Administrations to own their audience - Text messaging offers a reliable way to reach every single person that opts-in to receive messages, no matter how many are on your subscriber list. Put differently, it works.