Tax Pills

Nonresidential real estate turns positive again in Italy. In 2016 the number of sales and purchases rises of 16%
The Italian nonresidential real estate market returns to grow in 2016, recording a steep rise (+16.1%) in sales volumes of shops, offices and warehouses. This is the first time in ten years that the growth regards, at the same time, the three sectors: tertiary (+12.5%), commercial (+16.6%) and productive (+22.1%). Moreover, the estimated exchange value for the three sectors reached 15.6 billion euro, up 15.3% on the previous year. Good news also for leasing contracts: more than 480 thousand new contracts signed in 2016, with a total volume of funding exceeding 20 billion euros. These are the main data emerging from the nonresidential Real Estate Report, carried out by the Revenue Agency in collaboration with Assilea, the Italian Leasing Association.
The offices market grows by 12.3% compared to 2015, a meaningful turnaround after years of continuous reductions. The highest increases have been registered in the North West with a growth of 17.5%, followed by the North east, +14.7% and the South, +13%, while the growth in the Central regions has been more modest, +5%. Lombardy holds the largest market share, accounting alone for 28.4% of domestic transactions, and an increase of sales in 2016 around 20%. Office prices are decreasing in all regions and at national level, in 2016, the average office listing is 1,404 €/m2, down by -3.6% compared to 2015. Lazio is the region with the highest average listing, with 2,125 €/m2, dropped by 6.1% compared to 2015.
The Shops Market  marks a 15.1% increase in 2016, a very positive year for shops sales with a relevant transactions growth from 22,869 in 2015 to 26,319 in 2016. Also in this sector, Lombardy, among the most relevant regions, shows one of the best performances in the market, with a rise of 13.9%, compared to 2015. In terms of volumes exchanged in 2016, there is a general increase compared to 2015, with the only exceptions of Naples, Verona and Bologna. The highest rate was recorded in Catania (+42.1%), Genoa (+25.6%) and Bari (+20.7%).
The warehouses market, after the sharp drop in 2015, returns to grow all around the Country. The productive sector has showed a substantial increase (+22.1%) over the previous year, with 11,287 transactions finalized in 2016. Also in this case, Lombardy is the leader region, both for the number of sales, 3.059 in 2016 (+19.6%), and because it accounts for more than a quarter of the national market (27%).
The technological and innovative profile of Italy’s Revenue Agency. Fulfilled numbers, not just wishes
Innovation Technology is a real evolution only when it cares for and provide simple answers, which means solutions, to everyday people's needs. This is the basic philosophy that has moved and continues to move the Revenue Agency's action towards the modernization of services and channels of dialogue addressed to taxpayers or, put better, to our clients. A current example of this new wing is the one provided by the pre-filled income statement, often referred as the pre-populated personal tax return, probably the most visible result of the efforts made by the Tax Administration on the technological innovation new-frontier.
The new “Pre-fill me, please” fiscal model - Whoever adopts the pre-compiled tax return by accepting it fully, will no longer receive eventual tax checks. An historic change in the relationship between Taxes and Taxpayers that until a few years ago seemed rather impossible to be achieved, at least not so quickly. We are just in the middle of the 2017 fiscal campaign and just over 20 days from the opening of the pre-compiled web application, yet the number of users who have displayed the data in the pre-filled tax returns have already picked 2 million, whilst 564 thousand pre-populated fiscal forms have already been sent (of which about 551 thousands 730 models and around 13,000 Redditi models), while about 372,000 tax declarations have been accepted or modified but have not yet been sent.
Looking over the pre-populated tax form - Innovation in services designed for citizens does not stop at pre-compiled fiscal point. Italy’s Revenue Agency has in fact completed a new version of the app "AgenziaEntrate", which since its launch in December 2015 has so far registered over 119 thousand downloads. It consists in a real mobile office, open 24 hours a day, which, on the one hand, with the online booking service, allows citizens to avoid the row at the offices, and on the other, allows to take advantage of some services directly from your smartphone, such as checking VAT codes, requesting Fisconline and Entratel credentials, consult tax returns and payments made. The app is part of the wide range of online services offered by the Agency, which are widely used by citizens.
If the taxman walk with you - Since 2016, we have also activated an ad hoc "alert" service via sms with which we have already warned in advance thousands of citizens on incoming fiscal redemptions and outstanding tax payments waiting to be fulfilled. Another example of how digitization procedures have allowed us to simplify the compliance with taxes is the "InheritanceOnLine" application, operational since late January 2017. The benefits are numerous in this case: heirs present the declaration of succession directly via the web and also activate the application. In this way, the tax calculation is immediate and who has to pay can do it directly through his current account. All without ever having to go to the office. Therefore, it is not a surprise the fact that, even being active for a few months, the service already counts 9,000 succession statements filed online.
The rise and surge of the electronic e-invoicing – A good job has been also made on the electronic billing PA operational process, which signs a fundamental change in modernization and control of public expenditures. A service underway and on which the Agency is fully engaged through an Interchange System Manager. Since the launch of the service, in June 2014, the overall managed electronic invoices totaled 68 million. In the first months of 2017, we managed, on average, about 2.5 million invoice files per month. The challenge now is to extend electronic invoicing to B2B, an option already possible since January 2017, enabling businesses and professionals to opt for e-invoicing even in commercial relationships between private business operators. This future prospective would generate various benefits, among these a greater simplification in making business, thanks to the possibility to eliminate the communicative obligation of invoicing data, receive priority fiscal redemptions and benefiting from a one-year reduction in the terms of tax assessment. To facilitate this process, the Agency has made available to taxpayers the "Free Invoices and Fees" web application that allows you to generate, transmit and retain electronic invoices even for private transactions. From January to today there are more than 27,000 electronic bills exchanged between private economic operators.
The taxman goes social - Creating a network of services that focuses on the needs of the citizen also means creating new and more effective forms of dialogue between Administration and Taxpayers, including a Social Caring's natural space. Following this logic path, the innovative information service that the Agency has been offering for almost a year now, through Facebook Messenger, is part of this. The latter represents a real challenge we have undertaken experimentally to provide assistance to citizens who have to deal with the novelty of TV bill on the bill. We have chosen not just to open a mere Facebook page, but we have come up to offer a direct and immediate dialogue service with taxpayers, taking advantage of the opportunities that this social platform offers through Messenger. We provided responses to more than 6,000 citizens, for a total of 20,000 interactions. Thanks to this experience we are now able to provide Messenger assistance on a very large subject such as the pre-filled tax return. In the coming days, in fact, we will launch a service devoted to all those who will have doubts to dissolve on this subject.
Not just facebook is engaged to disegn the Revenue new social space – However, the social identity of the Agency does not run out of Facebook, some 27,000 are in fact the followers who chose to follow the Twitter Entries profile, where up to 1,800 tweets have been published to date on major tax issues. The Agency is also present on YouTube, with a channel dedicated to topics of greatest interest. We created it in 2012 at zero cost and built it through a day by day experience. Today, we can count over one million and eight hundred thousand views. If we look forward to what we have achieved, with enthusiasm and commitment we continue to look to the future with the primary goal of constantly seeking new solutions. No "self-sufficient" innovations, but services that can really make a difference and also simplify "in mobility" the daily lives of our users.

FiscoOggi è una pubblicazione dell'Agenzia delle Entrate - Ufficio Comunicazione
Testata registrata al Tribunale di Roma il 19.9.2001 con n. 405/2001
Direttore responsabile Claudio Borgnino