Articolo pubblicato su FiscoOggi (https://fiscooggi.it/)

Tax Pills

"Welcome to the Agency", a three-way kit for tax assistance is available: online, over the phone or in the office

benvenuti in agenzia

Are you looking for detailed tax information, specific documents or certifications? A new Agency guide offers you a useful compass to guide you on the different fiscal paths, explaining everything you need to know to request and access several services. Particularly, the guide lists the entire range of services offered by the Agency and provide you the instructions needed on how and what to do with a click from your pc, for example, for booking an ad hoc appointment or submitting a specific request.

More digital tax services, less risk to meet the Coronavirus - The detailed indications contained in the guide show how easy can be to receive assistance and services without going down the stairs but just using the Web channels put in place and enhanced by the financial administration to avoid, especially in this period of pandemic, physical contact and unnecessary queues and crowds. The goal of this last guide, in fact, is both to allow citizens to become increasingly familiar with the network, making them discover the many services and fiscal obligations that can be solved online and, at the same time, to reduce the risk of exposure to contagion.

When and how tax services run online - If the telematics channel is the preferential one, the guide clarifies that for many of the available services no registration is required. Particularly, among these, the calculation of the so-called “super-stamp”, the search for the identification code of the lease agreement, appointment bookings and telephone callback requests and many more. In any case, asking for registration and credentials to access the reserved area or to use more specific services is certainly not complicated. In this regard, the guide explains in detail how to find your way around the all range of available methods, website, app, e-mail, certified email or office.

Booking an appointment to make up for the lack of connection or network - If contact through the Web is not feasible, just book an appointment at the office, using the telephone channel or the mobile app. In addition, to avoid long waits, a "web ticket" is available, accessible from the Agency's website and app. The service allows you to book a ticket eliminates queues, choosing the office to go to, the day and time you want. The ticket can be used on the same day for fast services: tax code, health card and VAT number, telematics authorizations, document delivery, certificate request.

Stefano Latini

URL: https://www.fiscooggi.it/tax-pills/articolo/welcome-to-the-agency-three-way-kit-for-tax-assistance-is-available-online-over